November 5, 2020
RESULTSCX: THRIVING TO CREATE EXTRA MILE CUSTOMER EXPERIENCE
Last year I wrote about why booking too far in advance can be dangerous for your business, and this concept of margin so eloquently captures what I had recognized had been my problem: I was so booked…
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November 18, 2020
MANULIFE: PROVIDING FLEXIBLE AND AFFORDABLE FINANCIAL PROTECTION
Last year I wrote about why booking too far in advance can be dangerous for your business, and this concept of margin so eloquently captures what I had recognized had been my problem: I was so booked…
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December 2, 2020
FOODPANDA: GUARANTEEING SAFE MEAL DELIVERIES IN THE ‘NEW NORMAL’
Last year I wrote about why booking too far in advance can be dangerous for your business, and this concept of margin so eloquently captures what I had recognized had been my problem: I was so booked…
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